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Water hardness

Wherever you are in the country you can gauge the problem of limescale formation by taking a look in a year-old kettle. Officially, the worst location for limescale is Hartlepool. Nationally, Kent, East Anglia and here in the Thames Valley are the worst areas. We have considerable ‘chalk’ deposits to the north and south of the Thames River. Hence our drinking water has a high content of calcium. Hard water is formed when rainwater dissolves calcium and magnesium salts as it finds its way down through limestone or similar rock. Heating causes the dissolved calcium and magnesium bicarbonates to break down to form a solid carbonate (limescale). This is harmless to health but causes deposits in hot water systems and kettles. Water from rock formations, such as granite, which contain little calcium and magnesium, is naturally soft.

 

The hardness of water is measured as milligrams per litre of calcium carbonate, i.e. 200mg CaCO/litre. Milligrams per litre is the same as parts per million (ppm). You may also see hardness expressed as milligrams of calcium per litre - these can be converted into mg CaCO/litre by multiplying the reading by 2.5. As a general indication the soap and detergents industry classify water as follows:

Hard water contains more than 200 mg of calcium carbonate per litre

Moderately hard water contains 100 to 200 mg of calcium carbonate per litre

Soft water contains less than 100 mg of calcium carbonate per litre

 

Water in Reading is around 300 CaCO/litre (or 300 parts per million (ppm) - or 22 degrees Clark) and is classed as Very Hard.

 

Much has been made about electronic so-called ‘water softeners’ in our trade press and newspaper articles and advertisements. Let us though be clear about these: they are not softeners in the traditional sense since they do not soften the water. If they indeed ‘work’ in every situation then we have yet to witness it. It would appear that flow, pressure and amount of use have a considerable impact on their effectiveness. It should be remembered that we descale heat exchangers every working day, and the vast majority of the boilers we see already have a scale inhibitor fitted. One particular electronic scale inhibitor changes the molecular structure of the limescale so that it becomes ‘sandy’. It therefore collects in the first elbow joint on the hot water system. Two of the inhibitors available that use polyphosphate dosing should, in our opinion, be taken off the market, as their action can be worse than having nothing at all! The polyphosphate (a white, powdery substance) breaks off and clogs the water inlet pipes of combination boilers. The ONLY thing we recommend is our own LimeStop. Quite simply, it works - we guarantee that.

 

Limescale formation is very damaging, not just an inconvenience. Deposits on the inside wall of a heat exchanger will take hold rapidly once the initial layer has been laid down - due to its molecular structure. Its effects will be considerable fuel wastage (due to the fact that the limescale itself has to be heated), reduced water flow and even overheating. The latter can cause damage to the boiler. Limescale deposits of just one-sixteenth of an inch can cause a loss of efficiency of 10%. To add to this the water flow will be reduced. Indeed, a 5% reduction in diameter will cause a 23% flow drop. If you removed all the scale from the water a family of four uses in a year it would weigh 70kg - about the weight of an adult.

 

Our service: We employ a solution of acid and water. This is highly effective and can remove the deposits in a heavily-scaled combination boiler in under two hours. For mains-fed cylinders such as IMI, Powermax and Gledhill, the amount of solution used will be many times this, but would be a varied dose according to the severity of the limescale deposits. Our acids are not jellified and wash out immediately after the de-scaling process. Indeed, we have carried out a 2-year descaling operation of drinking-water supply pipes (in Berkshire and Hampshire) for Thames Water. A simple pH test shows no signs of residue acid.

 

I always descale the hot water pipe network - not just the boiler’s heat exchanger. This is important. Far too many engineers - rather than descale - simply replace the heat exchanger. But this does nothing for the limescale that is present within the outlet pipes!

 

Waters heaters (and some combination boilers) tend to raise incoming temperature by 35 degrees C. So if the water coming into the boiler is 10 degrees then the overall temperature of the water at the taps will be 45 degrees. If it were coming in at 15 degrees then the temperature would be 50 degrees at the taps. Limescale forms rapidly after 60 degrees. Many modern boilers adjust the temperature to ensure that it is always the same, no matter what the time of year (and therefore the incoming temperature). The figure of 35 degrees is usually based on a flow rate of 9 litres per minute. Obviously, if you increase the flow, then the temperature drops. If you decrease the flow then the temperature increases. This is why limescale formation can be cyclical. It will build up and reduce the flow. That decrease in flow raises the temperature of the water. The hotter water results in more limescale formation.